Data automation solution for ecommerce
Business challenges
Difficulty in keeping up with customer demands: The manual nature of many processes can make it difficult for e-commerce firms to respond quickly to customer demands, leading to increased competition and decreased customer satisfaction.
Lack of automation and integration: E-commerce firms may not be able to automate and integrate their processes, leading to a fragmented workflow that makes it difficult to maintain consistent performance and quality.
Inefficiency Traditional workflows are often time-consuming and prone to errors, leading to inefficiency and decreased productivity.
High costs: Traditional workflows can be costly, requiring large amounts of staffing and other resources to complete.
Lack of scalability: Traditional systems may not be able to accommodate growing business needs, leading to limitations in scalability.
Poor data quality: Manual data entry is prone to errors and inconsistencies, resulting in poor data quality that can negatively impact business decision-making
Solution Overview
OptiSol helped a Canadian e-commerce firm automate their repetitive workflow to reduce 60% of their workload and cut down production costs.
The scope files were automatically downloaded from the website and the ETL process is applied.
Then the structured data got pushed to Redshift and S3 for storage and visualization, offering options for scalability and data security.
AWS Glue studio is used to accumulate all data under a commonly readable format.
Redshift's fact and dimension helped create a dynamic dataset, serving as the foundation for QuickSight's infographic.
The file downloads were periodically automated using Power Automate.
Business impact
Increased efficiency: Automation eliminates manual errors and reduces the time taken to complete repetitive tasks, leading to increased efficiency and productivity.
Cost savings: Automated processes typically require fewer resources and reduce labor costs, leading to significant cost savings for the firm.
Scalability: Automated processes can be easily scaled up or down as business needs change, increasing the flexibility of the e-commerce firm.
Better insights: Automated data processing and storage enable better data insights, which can be used to improve business decision-making and drive growth.
Improved customer experience: Automated processes can help improve the speed and accuracy of customer interactions, leading to improved customer satisfaction and loyalty.
Increased competitiveness: Adopting an automated workflow solution can help the e-commerce firm stay ahead of the competition and maintain a competitive edge in the market.
