Data automation solution for ecommerce

Business challenges

Difficulty in keeping up with customer demands: The manual nature of many processes can make it difficult for e-commerce firms to respond quickly to customer demands, leading to increased competition and decreased customer satisfaction.

Lack of automation and integration: E-commerce firms may not be able to automate and integrate their processes, leading to a fragmented workflow that makes it difficult to maintain consistent performance and quality.

Inefficiency: Traditional workflows are often time-consuming and prone to errors, leading to inefficiency and decreased productivity.

High costs: Traditional workflows can be costly, requiring large amounts of staffing and other resources to complete.

Lack of scalability: Traditional systems may not be able to accommodate growing business needs, leading to limitations in scalability.

Poor data quality: Manual data entry is prone to errors and inconsistencies, resulting in poor data quality that can negatively impact business decision-making

Solution Overview

OptiSol helped a Canadian e-commerce firm automate their repetitive workflow to reduce 60% of their workload and cut down production costs.

The scope files were automatically downloaded from the website and the ETL process is applied.

Then the structured data got pushed to Redshift and S3 for storage and visualization, offering options for scalability and data security.

AWS Glue studio is used to accumulate all data under a commonly readable format.

Redshift's fact and dimension helped create a dynamic dataset, serving as the foundation for QuickSight's infographic.

The file downloads were periodically automated using Power Automate.

Business impact

Increased efficiency: Automation eliminates manual errors and reduces the time taken to complete repetitive tasks, leading to increased efficiency and productivity.

Cost savings: Automated processes typically require fewer resources and reduce labor costs, leading to significant cost savings for the firm.

Scalability: Automated processes can be easily scaled up or down as business needs change, increasing the flexibility of the e-commerce firm.

Better insights: Automated data processing and storage enable better data insights, which can be used to improve business decision-making and drive growth.

Improved customer experience: Automated processes can help improve the speed and accuracy of customer interactions, leading to improved customer satisfaction and loyalty.

Increased competitiveness: Adopting an automated workflow solution can help the e-commerce firm stay ahead of the competition and maintain a competitive edge in the market.

What our Clients say

"They are very responsive and able to shift focus quickly as we have needed it for business reasons."

"They [OptiSol Business Solutions] have been very friendly and they kept up with the work. They did the job as we had discussed and as everything was arranged."

“I can't speak enough about how pleased I am with their process; it was seamless and efficient.”

"What impressed me the most was their willingness to go above and beyond what was asked."

"We're constantly impressed with their speed and quality of the development that they achieve on a consistent basis."

The best part about working with OptiSol Business Solutions is their commitment to being readily available to their partners. They’re even willing to work into late hours of the night depending on time differences. The solution they produced has already doubled efficiency levels.