Retail theft costs A$9 billion annually. We developed a theft detection solution for a leading Australian supermarket chain

Our solution analyses CCTV footage for suspicious activity in real-time, and notifies staff upon identification, allowing them to investigate the event immediately

What we were solving for

Costs of retail theft: Analysing live footage across multiple cameras is challenging for staff, resulting in most instances of theft being undetectedAnalysing live footage across multiple cameras is challenging for staff, resulting in most instances of theft being undetected

Security resourcing: Utilising AI/ML for theft detection, reduces security staff resourcing requirements

OptiSol solution

Movements of all shoppers' within the store are tracked using object detection models like YOLO and tracking algorithm like DeepSORT

Utilising multithreading to process information from multiple cameras, the frames are retried in real-time and processed

A score based on suspicious activities is calculated for every shopper

Security staff are notified of suspicious activity via a web based portal

What our Clients say

"They are very responsive and able to shift focus quickly as we have needed it for business reasons."

"They [OptiSol Business Solutions] have been very friendly and they kept up with the work. They did the job as we had discussed and as everything was arranged."

“I can't speak enough about how pleased I am with their process; it was seamless and efficient.”

"What impressed me the most was their willingness to go above and beyond what was asked."

"We're constantly impressed with their speed and quality of the development that they achieve on a consistent basis."

The best part about working with OptiSol Business Solutions is their commitment to being readily available to their partners. They’re even willing to work into late hours of the night depending on time differences. The solution they produced has already doubled efficiency levels.